Our specialists follow your beloved animal through every step of the journey and are dedicated to making their trip as comfortable as possible.
Booking and shipping handling
We will deal with selecting the most pet-friendly and convenient airline for your request, and we will proceed with the booking and handling of the shipment (exchange of documents, pre-compiling of any forms required by the airlines, file opening, AWB issuing, etc..). If you decide to use an IPATA agent at destination we will contact them and communicate with them directly regarding the exchange of information and documents, booking and handling of their services and payment on your behalf.
Boarding assistance (MEET & GREET)
You will be greeted at the Cargo Cities from a World Pet and Animal Transport operator or by a World Cargo Srl. colleague that will assist you during the whole boarding process, which is the last step before departure. Usually this is done 3-4 hours before departure, because the preparation for boarding and check procedures are numerous. During this process:
Some airlines require mandatory assistance of an IPATA agent at the airport of destination. Personally, we do not recommend that clients deal with the arrival/clearance alone unless they have previous experience.
IPATA agents deal with: